Privacy Policy
Data Protection Notice
Privacy Policy for Al Qurain Automotive Trading Co. – Power Tools Division
Effective Date: 04 May 2023
At Al Qurain Automotive Trading Co. – Power Tools Division, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information from you when you interact with our website or use our services. This information may include but is not limited to your name, contact details (such as address, email address, and phone number), and payment information.
1.2 Log Data: When you visit our website, our servers may automatically record certain information. This may include your IP address, browser type, operating system, referring URLs, pages visited, and other similar information.
2. Use of Collected Information
2.1 Provide and Improve Services: We may use the collected information to provide and improve our services, respond to your inquiries, process your transactions, and deliver the products you have requested. We may also use your information to customize and enhance your experience with us.
2.2 Marketing and Communication: With your consent, we may use your personal information to send you promotional materials, newsletters, and other communications about our products, services, and events. You can opt-out of receiving such communications at any time by contacting us via the email provided in the Contact Us section.
2.3 Compliance and Legal Obligations: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also use your information to protect our rights, privacy, safety, or property, as well as those of our customers and the public.
2.4 Data Confidentiality: The information collected will be stored on secure servers and treated as confidential. Personal information will be used only for the purposes described herein.
3. Data Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
3.1 Service Providers: We may engage trusted third-party service providers to perform certain business-related functions on our behalf, such as payment processing, data storage, order fulfillment, and delivery services. These service providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
3.2 Legal Requirements: We may disclose your personal information if required by law or if such action is necessary to comply with legal obligations, protect our rights, prevent fraud or illegal activities, investigate suspected violations, or protect the safety of our customers or the public.
4. Data Security
4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we use secure and reliable means to protect sensitive information transmitted through our website, we cannot guarantee complete security.
4.2 Limitation of Responsibility: Al Qurain Automotive Trading Co. – Power Tools Division will not be liable for any damages, losses, or claims arising from unauthorized access, loss, misuse, alteration of customer data, or the introduction of malware affecting customer information.
5. Data Retention
5.1 Retention Period: We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
6.1 User Rights: You have the right to access, update, or delete your personal information in our possession. To exercise these rights, please contact us using the details provided in the Contact Us section.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If such information is identified, we will take appropriate steps to remove it from our records.
Changes to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Customers are encouraged to review this policy regularly.
Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of Kuwait, including Law No. 20 of 2014 relating to electronic transactions, ensuring compliance with applicable legal requirements.
Limitation of Liability
Al Qurain Automotive Trading Co. – Power Tools Division (including owners, affiliates, employees, managers, or insurers) shall not be liable for any damages, costs, or losses arising from the collection, storage, processing, or transfer of personal information during the use of our websites, applications, or other channels.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
kpmq8@aaalmutawa.com
Al Qurain Automotive Trading Co. – Power Tools Division